Terms of Service

Chapter 1: General Provisions

Article 1 (Purpose)

These Terms of Service (hereinafter referred to as "Terms") establish the rights, obligations, and responsibilities of Kiip Corporation (hereinafter referred to as the "Company") and members (hereinafter referred to as "Members") in using the e-commerce service "iipuda" (hereinafter referred to as the "Service"; Chinese name: 伊朴达), operated by the Company. These Terms also apply to e-commerce conducted through PC communication, wireless communication, and other means, as long as they do not contradict the nature of these Terms.

Article 2 (Definitions)

The definitions of terms used in these Terms are as follows:

Service: Refers to all functions and services provided by the Company, delivering information about non-insured treatments registered by Members and affiliated medical institutions (hereinafter referred to as "Partner Clinics").
Member: Refers to an individual who agrees to these Terms, provides personal information to the Company, registers as a member, and continues to use the Service.
Partner Clinics: Refers to medical institutions and associated entities participating in the Service, which receive a dedicated system from the Company to register information about their clinics, medical staff, and non-insured medical treatments for promotional purposes.
Treatment Event: Refers to all medical services offered as goods or services by Partner Clinics to Members through the Service.
App Payment (Online Billing): Refers to the purchase of Treatment Events, products, and other items offered by Partner Clinics through the Service provided by the Company.
Coupon: Refers to a discount or preferential voucher that allows Members to receive discounts on specified amounts or percentages during the use of the Service. The types and details of Coupons are determined by the Company's operational policies.
Points: Virtual numerical data provided by the Company as benefits for Members' use of the Service or for convenience. Points can be used to purchase Treatment Events or products within the Service. Specific usage methods, names, and operations are determined by the Company's operational policies.
iipuda Cash/Points: A payment method provided within the Service equivalent to cash, with a conversion rate of 1 KRW per iipuda Cash/Point. Charging, refunds, and other operations are based on the iipuda ID.
Ticket: Refers to the service use voucher issued when Members purchase Treatment Events or products through the Service.
Reservation: Refers to the process of selecting a time to visit a Partner Clinic, choosing a desired treatment through iipuda, visiting the clinic, receiving medical treatment, and verifying the used Ticket.
Review: Refers to an evaluation or opinion posted by a Member regarding the treatment services they received at a Partner Clinic. "Posts" include text, audio, sound, video (including video clips), images (including photos), files, symbols (including URLs), etc., posted or registered by Members on the Service provided by the Company.

Article 3 (Notice and Amendment of Terms)

The Company will post these Terms within the Service or on a connected screen so that Members can review them at any time.
The Company will display its name, representative’s name, address of its business location (including addresses for handling consumer complaints), phone number, business registration number, electronic commerce registration number, and the name of the person responsible for managing personal information within the Service or on a connected screen.
Before obtaining Members’ consent to these Terms, the Company will clearly indicate important terms such as service suspension, withdrawal rights, contract termination, refund conditions, and disclaimers using bold text, colors, symbols, or a separate connected screen to make them easily noticeable.
The Company may amend these Terms within the scope of applicable laws, including the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Door-to-Door Sales Act, and the Consumer Protection Act.
If the Company amends these Terms, it will specify the effective date and reasons for the amendment and notify Members via the Service from at least seven days before the effective date. If the amendment disadvantages Members, the Company will notify them individually via email and provide the revised and previous versions of the Terms side by side for clarity.
If the Company notifies Members about the amendment as stated in Paragraph 5 and informs Members that they will be deemed to have consented unless they explicitly reject the amendment by the effective date, Members who do not explicitly express their rejection will be deemed to have consented to the amended Terms.
Members have the right to reject the amended Terms. If they do not agree, they may stop using the Service and terminate their membership.
Members are responsible for reviewing and understanding changes to these Terms. The Company is not liable for any damages incurred by Members due to their failure to review and understand the changes.

Article 4 (Supplementary Rules and Operational Policies)

Matters not stipulated in these Terms or interpretations thereof shall follow relevant laws, such as the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Fair Trade Commission’s Consumer Protection Guidelines in Electronic Commerce, and customary practices.
The Company may establish separate operational policies or supplementary terms for specific Service items. If the contents of such policies conflict with these Terms, the policies shall take precedence.

Chapter 2: Service Usage and Membership

Article 5 (Formation of Service Use Agreement)

A Service use agreement is formed when an individual (hereinafter referred to as the "Applicant") agrees to these Terms, completes the membership application process via the Company’s mobile application, and is automatically approved by the Company.
Applicants must provide accurate information required by the Company during the membership application process. The Company may request real-name verification and identity authentication through authorized verification institutions.
The Service use agreement is considered established when the Company indicates the completion of the registration process to the Applicant.
Members must update their registered information if changes occur, and promptly notify the Company through the Service’s profile settings or other methods provided.

Article 6 (Approval and Restriction of Membership Applications)

The Company may reject or revoke membership under the following circumstances:
1. The Applicant is under the age of 14 at the time of application.
2. The Applicant has previously had their membership revoked under these Terms.
3. The Applicant uses another person’s identity or phone number or provides false or incomplete information.
4. The Applicant intends to use the Service for illegal or commercial purposes not authorized by the Company.
5. The Applicant violates any provisions of these Terms or operational policies.
The Company may defer approval under the following circumstances:
1. Technical limitations or service-related issues exist.
2. Additional verification is required to confirm the Applicant’s identity.
Members whose membership is restricted or revoked may contest the decision through the procedures outlined in these Terms.

Article 9 (Member Obligations)

Members must comply with applicable laws, these Terms, operational policies, usage guidelines, and other notices provided by the Company. Members must not interfere with the Company’s operations.
In the event of disputes arising from purchases or reservations with Partner Clinics, Members must act in good faith to resolve the issue. Members will be liable for damages caused to the Company due to their lack of cooperation.
Members are responsible for ensuring the accuracy of information provided during transactions and for any consequences resulting from inaccurate information.
Members must not transfer, assign, or pledge their Service usage rights or contractual status to third parties without the Company’s prior consent.
Members are prohibited from engaging in the following activities:
1. Providing false information during registration or use of the Service.
2. Using another Member’s ID or password without permission.
3. Unauthorized use of third-party payment information, such as credit card numbers.
4. Interfering with the Company’s operations without legitimate reasons.
5. Modifying information posted on the Service without authorization.
6. Sending or posting unauthorized information or software.
7. Infringing the intellectual property rights of the Company or third parties.
8. Damaging the reputation of the Company or third parties.
9. Engaging in activities that deceive others or cause harm.
10. Posting obscene, violent, or otherwise inappropriate content.
11. Using the Service for unauthorized commercial purposes.
12. Impersonating the Company or its employees.
13. Disrupting the Service by using automated systems or malicious software.
14. Other activities that violate these Terms or applicable laws.
The Company may delete inappropriate content, restrict Service usage, or terminate accounts in cases of violations described above. Members may contest such actions within 14 days of notification.
Members must cooperate with the Company to maintain Service security and integrity. If requested, Members must provide explanations regarding any suspected violations.

Article 10 (Termination of Service Use Agreement)

Members may terminate the Service use agreement at any time through the mobile application’s termination procedures.
Upon termination, any unused Tickets, Coupons, or Points will be forfeited and cannot be reclaimed. Any personal information retained by the Company will be deleted immediately unless legally required to be retained.
If a Member violates these Terms, the Company reserves the right to terminate the Member’s access to the Service and take legal action if necessary.

Chapter 3: Services

Article 11 (Provision and Modification of Services)

The Company enables Members who have successfully entered into a usage agreement in accordance with Article 5 to immediately access and use the Service.
The content of the Service includes the following, with detailed descriptions provided in the operational policies set by the Company. The Service is not limited to the currently available features, and additional features may be developed or introduced through partnerships with other companies. Some features may require identity verification during this process. In addition to the services explicitly outlined in these Terms, the Company may provide supplementary services as part of the overall offering:
1. Provision of information about goods and services.
2. Facilitation of purchases, cancellations, refunds, and reservations between Members and Partner Clinics.
3. Other ancillary services as determined by the Company and Partner Clinics.
Specific guidance on Service usage, information about Treatment Events and products, and cancellation and refund policies are provided through operational policies, service guides, and descriptions.
The Company may categorize Members into different levels and vary the scope of services provided based on the Member’s level.
The Company may, for operational, technical, or business reasons, modify or discontinue all or part of the Service. Examples of such reasons include, but are not limited to, decreased Member activity leading to service difficulties or reduced profitability, technological advancements requiring a transition to next-generation services, or changes in the Company’s service-related policies.
Members are required to familiarize themselves with the guidance, instructions, and policies provided through the mobile application and use the Service accordingly. As a communication intermediary, the Company is not a party to any transaction conducted through the Service. Partner Clinics may operate their own policies on usage, reservations, cancellations, and refunds for Treatment Events and products. Members must confirm these Partner Clinic-specific policies before making purchases or reservations. The Company is not responsible for damages incurred due to Members failing to review such information.
In cases where goods or services become unavailable due to stock depletion or changes in technical specifications, the Company and Partner Clinics may modify the terms of future contracts accordingly. Changes will be promptly announced on the location where the original goods or services were posted, specifying the revised content and availability date.
If goods or services previously agreed upon in a contract with Members need to be modified due to stock depletion or technical changes, the Company and Partner Clinics will promptly inform Members of the reasons for the changes using appropriate communication methods.

Article 12 (Service Availability)

The Service is, in principle, provided 24 hours a day, 7 days a week, unless there are special circumstances due to the Company’s business or technical reasons. The Company may divide the Service into segments and designate specific usage hours for each segment.
Notwithstanding the above, the Company may conduct regular or ad hoc maintenance to ensure smooth operation of the Service. Maintenance schedules will be announced on the Service screen at least 24 hours in advance.
The Company is not liable for any damages incurred by Members unless such damages are caused by intentional or gross negligence on the part of the Company. However, as a communication intermediary, the Company may provide assistance to mediate disputes.

Article 13 (Service Suspension)

The Company may limit or suspend all or part of the Service under the following circumstances and is not obligated to resume service provision until the issues are resolved:
1. When required identity verification is not completed, or when the verification information is found to be forged, altered, or false.
2. When Members interfere with the Company’s business operations.
3. When system operations require server expansion, replacement, or troubleshooting due to network instability.
4. When telecommunications services are interrupted by telecommunications carriers under the Telecommunications Business Act.
5. When power outages, equipment failures, service overload, or maintenance by telecommunications carriers make it impossible to provide normal service.
6. When electronic hacking, communication errors, abnormal service usage, or unforeseen service instability necessitate countermeasures.
7. When relevant laws prohibit service provision in specific ways.
8. In cases of natural disasters, national emergencies, or other force majeure events.
9. When the Company undergoes significant business changes such as division, merger, business transfer, service discontinuation, or financial strain.
10. For other serious reasons that render service provision unfeasible.
The Company and Partner Clinics are responsible for compensating Members or third parties for damages caused by temporary suspension of Service, unless they can prove there was no intent or negligence on their part.
If the Company and Partner Clinics can no longer provide services due to reasons such as business transitions, closures, or mergers, Members will be notified and compensated based on the terms initially provided by the Company and Partner Clinics. If specific compensation criteria are not disclosed, unused Tickets and Cash will be refunded in a form equivalent to their value in the Service.
The Company may delete or restrict access to Member-generated content without prior notice in the following cases:
1. If the content violates laws, these Terms, or the Company’s policies.
2. If the content infringes upon the rights, reputation, or legitimate interests of others.
3. If the content disrupts the operation or stability of the Service.
4. If the content is deemed inappropriate by the Company based on reasonable judgment.
The Company has the sole discretion to determine whether content violates these Terms or applicable laws. Members may contest the Company’s decision within 14 days of notification.

Article 14 (Purchases and Reservations)

Members may request purchases and reservations through the mobile application. The Company will provide the following information in a clear and understandable manner before Members finalize their requests:
1. Search and selection of goods or services.
2. Verification and modification of personal details, such as name, phone number, email, and address.
3. Confirmation of key terms, including cancellation, refund policies, or restrictions on withdrawal rights, along with any applicable fees or additional costs.
4. Confirmation of the Member’s purchase or reservation request and explicit consent to proceed.
5. Selection of payment methods and preferred reservation times.
6. Notification that the Company operates as an intermediary for electronic commerce and is not the direct seller, in accordance with the Act on Consumer Protection in Electronic Commerce.
Purchase and reservation requests submitted by Members for Treatment Events or products posted by Partner Clinics will be considered valid contracts upon the following conditions:
1. Approval by the Partner Clinic.
2. Confirmation of the request by the Company.
If a Partner Clinic explicitly rejects the request or does not respond within a reasonable time frame, as specified in the operational policies, the contract will be deemed invalid.
Partner Clinics have discretion to establish prepayment and reservation agreements with Members. In the absence of specific provisions in these Terms or operational policies, the conditions set by individual Partner Clinics will apply.
The Company and Partner Clinics may define additional transaction conditions, such as packages, passes, or trial tickets. These conditions, including terms related to prepayments, reservations, or the nature of the goods and services, must be clearly disclosed to Members before they finalize their purchase or reservation requests. Members are responsible for thoroughly reviewing the provided details and terms. Any damages or issues arising from a failure to review such information will be the sole responsibility of the Member.
The Company may decline purchase or reservation requests under the following circumstances:
1. If a minor attempts to purchase goods or services prohibited under the Juvenile Protection Act.
2. If technical difficulties make fulfilling the request impractical.
3. If the request contains false, incomplete, or incorrect information.
4. If the requesting Member’s account has been restricted, suspended, or terminated.
5. If other conditions specified in the operational policies are not met.
Members must ensure the accuracy of the information they provide during purchase or reservation requests. The Company will offer opportunities for Members to verify and confirm their details before finalizing a request. Any liability or damages resulting from incorrect information will be borne by the Member.
Upon confirming a Member’s purchase or reservation request, the Company will notify the Member through the mobile application, confirming the establishment of the prepayment or reservation agreement.
Members can review their purchase and reservation history through the mobile application.
If the Company needs to share or outsource Member information to facilitate transactions, explicit consent must be obtained from the Member at the time of purchase or reservation. Such consent must clearly specify the recipient, purpose, and duration of data usage. General consent obtained during membership registration is not sufficient to fulfill this requirement.

Article 15 (Payment Methods)

Members can make payments for goods purchased through the Service and non-insured items from Partner Clinics using any of the following payment methods. Neither the Service nor Partner Clinics may charge Members additional fees for using these payment methods:
1. Prepaid cards, debit cards, or credit cards.
2. Electronic payment methods, such as iipuda Cash.
3. Coupons or Points provided by the Company or Partner Clinics.
4. Gift certificates recognized by the Company or Partner Clinics.
5. Other electronic payment methods permitted by law.
Monthly charging limits for iipuda Cash may be set by the Company based on internal policies. Additional limits may be imposed on specific payment methods by payment service providers or government policies.

Article 16 (Coupons)

The Company may issue coupons that provide fixed or percentage discounts on purchases or reservations made through the Service, in accordance with its operational policies.
Coupons may be restricted by item type, transaction amount, or minimum purchase requirements, as determined by the Company.
Detailed information about the issuance, usage, and validity of coupons will be provided through operational policies, the Company’s sales channels, or the mobile application.
Members may combine coupons with other payment methods, provided they follow the procedures and conditions outlined in the operational policies.
Coupons are non-redeemable for cash and will expire at the end of their validity period or upon membership termination.
In cases of withdrawal or purchase cancellation, coupons will be refunded with their original validity period intact. However, if a coupon has been partially used before a partial cancellation, the previously used portion of the coupon will not be refunded.
Coupons are non-transferable and may only be used by the Member to whom they were issued. Members are prohibited from selling or transferring coupons in any way that would equate to a transfer of ownership.
Coupons obtained through fraudulent or improper means will be invalidated, and the Company reserves the right to recover them.
If a Member cancels a purchase or reservation after using a coupon, the coupon may be reclaimed by the Company.

Article 17 (Points)

The Company may grant Points to Members for Service usage, in accordance with its operational policies.
Members may use Points in conjunction with other payment methods, provided they comply with the Company’s operational policies.
Detailed information about Point issuance, usage, and validity will be provided through operational policies, the Company’s sales channels, or the mobile application.
Points are deducted on a first-in, first-out basis, with older Points used first.
In cases of withdrawal or purchase cancellation, Points will be refunded with their original validity period intact. However, if Points have been partially used before a partial cancellation, the previously used portion will not be refunded.
Points are non-redeemable for cash and will expire at the end of their validity period or upon membership termination.
Points will expire in the following cases, and the Company is not liable for compensation for expired Points:
1. When the validity period has elapsed, as specified in the operational policies.
2. When the Member terminates their membership.
3. When specific expiration terms are separately announced.
Points are strictly for the Member’s transactions and cannot be transferred, sold, or shared in any way that would equate to a transfer of ownership.
Points obtained through fraudulent or improper means will be invalidated, and the Company reserves the right to recover them.
If a Member cancels a purchase or reservation after using Points, the Points may be reclaimed by the Company.

Article 18 (iipuda Cash)

iipuda Cash can be used to purchase Treatment Events and products within the Service. Members can view their purchase and usage history via the mobile application or website operated by the Company.
Charging iipuda Cash involves purchasing it in specified increments through payment methods provided by the Company. The Company may set monthly charging limits based on its internal policies, and payment operators or government policies may impose additional limits on specific payment methods.
When using iipuda Cash for purchases, it will be deducted on a first-in-first-out basis. In cases of withdrawal (purchase cancellation), unused ticket amounts will be refunded in reverse order of deduction.
No interest will accrue on iipuda Cash balances.
Detailed policies regarding the expiration and refund of iipuda Cash will be governed by the "Service-specific Guidelines," which take precedence.

Article 19 (Withdrawal and Refunds)

Members who enter into a purchase contract for goods or non-insured items from Partner Clinics may withdraw their purchase within one year from the date they receive the contract details (including electronic documents such as emails or text messages), in accordance with Article 13, Paragraph 2 of the Act on Consumer Protection in Electronic Commerce. If the provision of goods is delayed, the withdrawal period begins on the date the goods are delivered or the service starts. Exceptions apply if other provisions are specified in the same law.
Members may not withdraw their purchase in the following cases:
1. If the goods have been destroyed or damaged due to reasons attributable to the Member.
2. If the Member has already used the purchased ticket.
3. If the validity period of the ticket has expired.
4. If the validity period has expired and the unused ticket amount has been automatically converted into iipuda Cash, as specified in the Company’s refund policy.
5. If the value of the goods has significantly diminished due to the Member’s use or partial consumption.
Detailed refund and cancellation policies based on payment methods and cancellation timings will follow the “Service-specific Guidelines.”
If the ticket validity period expires, unused ticket amounts may be automatically converted into iipuda Cash. When requesting a bank transfer of iipuda Cash to cash, a service fee of 10% or 1,000 KRW (whichever is greater) may apply.
For multi-use tickets, refunds for Member-initiated cancellations will be calculated based on the standard price of a single-use ticket. Refunds for closures or other clinic-related reasons will be calculated on a pro-rata basis.
Notwithstanding Paragraphs 1 and 2, Members may withdraw their purchase if the goods or services do not match their description or are not delivered as per the contract, within three months of receipt or within 30 days of discovering the issue.
If the validity period of a ticket expires, the unused amount may be converted into iipuda Cash in accordance with the Company’s policies. Refunds of iipuda Cash to a Member’s bank account may be subject to a service fee of 10% or 1,000 KRW, whichever is greater.
The Company reserves the right to charge fees for refunds or cancellations based on the specific guidelines provided within the Service. Members are advised to carefully review the refund policy before making purchases.

Article 20 (Effects of Withdrawal)

When goods are returned by Members, the Company and Partner Clinics will refund the paid amount in accordance with their policies. If the refund is delayed, the Company and Partner Clinics will pay late interest as defined in Article 21-2 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce.
For payments made via credit cards or electronic payment methods, the Company and Partner Clinics will request the payment operator to cancel or stop the billing without delay.
Members are responsible for any costs incurred for returning goods unless the withdrawal is due to discrepancies in descriptions or contract violations, in which case the Company and Partner Clinics will bear the return costs.
If Members have paid delivery fees, the Company and Partner Clinics must clearly indicate who is responsible for these costs in cases of withdrawal.

Chapter 4: Information Protection and Intellectual Property Rights

Article 21 (Advertisement and Data Collection)

The Company may display various types of advertisements within the Service for operational purposes. Members may be redirected to third-party advertisements or services through banners or links provided by the Company. The Company does not guarantee the reliability or stability of third-party services accessed through such links, nor does it assume responsibility for any damages incurred by Members. However, this does not apply if the Company intentionally or negligently facilitates damages or fails to take necessary preventive measures.
The Company may provide personalized advertisements to Members by utilizing data such as the content of their posts, search activities, preferences, language, cookies, device information, IP addresses, browser types, operating systems, and request timestamps. For more details, please refer to the Company’s Privacy Policy.
The Company may send advertising information via SMS, LMS, smartphone notifications (push alerts), email, or other means, but only to Members who have consented to receive such communications. Members may withdraw their consent to receive advertising information at any time, in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Company will cease sending such communications as soon as possible.

Article 22 (Obligations for Personal Information Protection)

The Company collects only the minimum amount of personal information necessary for providing the Service.
The Company does not collect information required for fulfilling purchase agreements in advance during Member registration, unless such collection is necessary for compliance with legal obligations prior to contract execution, in which case only the minimum specific personal information will be collected.
When collecting or using a Member’s personal information, the Company will inform the Member of the purpose and obtain their consent.
Personal information collected by the Company will not be used for purposes other than those disclosed, nor will it be shared with third parties unless new purposes arise or sharing is required. In such cases, the Company will inform the Member and obtain their consent, unless otherwise stipulated by applicable laws.
When obtaining consent under Paragraphs 3 and 4, the Company will provide detailed information such as the identity of the personal information manager (affiliation, name, contact details), the purpose of collection and use, and details regarding the provision of information to third parties (recipients, purposes, and types of information provided). Members may withdraw their consent at any time.
Members have the right to view and correct their personal information held by the Company. The Company is obligated to promptly address such requests. If errors are found and rectification is requested, the Company will suspend the use of the affected information until the issue is resolved.
The Company must limit access to Members’ personal information to the minimum number of personnel necessary and is fully responsible for damages caused by the loss, theft, leakage, unauthorized provision, or alteration of Members’ personal information, including credit card or bank account details.
The Company or any third party that has received personal information must promptly destroy the information once the purpose of collection or provision has been achieved.
The Company will not pre-check or automatically select consent boxes for the collection, use, or sharing of personal information. Members who refuse to consent will not be denied membership or Service access unless such information is essential for Service provision.

Article 23 (Rights to Member Posts)

Members retain all rights and responsibilities for the content they create and post within the Service, including copyrights. If such content infringes on the intellectual property rights of others, the Member is solely responsible.
Upon request from Partner Clinics, the Company may allow Member-created content to be displayed on the websites of Partner Clinics or within the Service. However, the Company is not involved in the operation of such websites or review services by Partner Clinics and assumes no responsibility for related matters.
Members grant the Company a royalty-free license to use their posted content in the following ways and under the following conditions, while adhering to copyright laws. Members may request the deletion or restriction of their content through the Service’s customer support:
1. Use of content for purposes such as search result display, marketing, promotions, and other uses, including but not limited to reproduction, transmission, distribution, broadcasting, storage, public communication, exhibition, and the creation of derivative works. There are no restrictions on usage period or region.
2. The Company will not sell, lease, or transfer Member content for commercial purposes without the Member’s prior consent.
Once a Member terminates their Service account, their personal information will be deleted, making it impossible to identify the Member. As a result, editing or deleting content posted before account termination will not be possible. Members should take necessary actions regarding their posts before account termination.
The Company may take actions such as deleting or restricting access to content without prior notice if it determines that the content falls into any of the following categories:
1. Content that infringes on the rights, reputation, credit, or legitimate interests of others, or causes significant emotional distress.
2. Content that violates public order or moral standards.
3. Content related to criminal activities.
4. Content that infringes on the intellectual property rights of the Company or third parties.
5. Content that includes illegal materials, obscene content, or links to harmful websites.
6. Content containing malware or data that may disrupt information systems.
7. Content including unauthorized advertisements, promotions, or external links.
8. Content unrelated to the Service.
9. Content containing false information that hinders the Company’s operations or raises concerns about potential falsehoods.
10. Content that violates laws or regulations or is requested for removal by an authorized government body.
11. Content that significantly disrupts the Service or other business activities of the Company.
12. Other content that violates these Terms or applicable laws.
If a party’s legal interests are infringed by content under Paragraph 5, they may request the Company to remove the content, restrict its access, or post a rebuttal. The Company will promptly act in accordance with its policies and notify the Member who created the content.
If Member content violates laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection or the Copyright Act, affected parties may request content removal or restriction in accordance with the law, and the Company will comply.

Article 24 (Ownership of Intellectual Property Rights)

Copyrights and other intellectual property rights for content created by the Company within the Service belong to the Company.
Members may not reproduce, transmit, or otherwise use information obtained from the Service for commercial purposes without prior approval from the Company or the relevant rights holder.
If the Company uses intellectual property belonging to a specific Member under these Terms, it will notify the Member in advance.

Article 25 (Obligations Regarding Member IDs and Passwords)

Except as provided in Article 9, Paragraph 5, Members are responsible for managing their IDs and passwords.
Members must not allow third parties to use their IDs or passwords.
If a Member’s ID or password is stolen or used without authorization, the Member must immediately notify the Company and follow its instructions.

Chapter 5: Limitation of Liability

Article 26 (Legal Liability of the Company and Partner Clinics)

For products sold directly by the Company, Partner Clinics bear no legal responsibility. Similarly, the Company does not bear legal liability for medical accidents resulting from the use of non-covered services provided by Partner Clinics to Members. The Company and Partner Clinics each assume responsibility for their respective roles as service providers.
The Company provides the Service as a platform to facilitate transactions between Members and Partner Clinics. The Company does not act as an agent, guarantor, or party to any transactions and shall not be held liable for disputes or damages arising between Members and Partner Clinics.
The Company is not liable for any of the following:
1. Service interruptions caused by natural disasters, power outages, technical failures, or external attacks.
2. Losses incurred due to Member negligence, such as sharing personal information or account details with third parties.
3. Damages resulting from force majeure events beyond the Company’s reasonable control.

Chapter 6: Miscellaneous

Article 27 (Disclaimer of Agency and Warranty)

The Company, as an intermediary for electronic commerce, does not sell services or products to Members or purchase them from Partner Clinics. The Company only provides tools to facilitate transactions between Members and Partner Clinics.
The Company operates, manages, and provides a system that enables free transactions of services and products between Members and Partner Clinics. The Company does not act as an agent for Members or Partner Clinics. All responsibilities for transactions of services and products, as well as the accuracy of information provided by Members and Partner Clinics, lie solely with the respective parties.
The Company does not guarantee or warrant the existence or authenticity of intent to sell or purchase, the quality, completeness, safety, legality, or non-infringement of third-party rights for products or services offered through the platform. The Company is also not responsible for the truthfulness or legality of information provided by Members or Partner Clinics or any materials or links posted. Members bear all risks and responsibilities related to such transactions.

Article 28 (Disclaimer)

All matters related to cancellation, withdrawal, or disputes arising from transactions of services or products between Members and Partner Clinics are the sole responsibility of the respective parties. The Company does not intervene in transactions between Members and Partner Clinics and assumes no responsibility unless otherwise stipulated in these Terms.
The Company does not guarantee or warrant the content, transaction terms, or conditions of procedures or products registered by Partner Clinics. Members must make purchases at their own discretion and responsibility.
The Company is not liable for any inability to provide services caused by force majeure events such as natural disasters, DDoS attacks, IDC failures, communication network outages, or similar unavoidable circumstances.
The Company is not responsible for service disruptions caused by the Member’s own fault.
The Company is not responsible for damages resulting from Members providing their personal information or accounts to third parties or from negligence in managing such information, leading to leaks or unauthorized use.

Article 29 (Notices to Members)

Notices to Members by the Company may be sent to the email address, phone number, or other contact information provided by the Member and agreed upon in advance.
For general notices to all Members, the Company may substitute individual notifications by posting on the Service’s home page or in the announcement section. However, for matters that significantly affect Members’ use of the Service, individual notifications will be sent.
Members must provide the Company with accurate and up-to-date contact information, such as email addresses and phone numbers, and are responsible for checking notifications from the Company.

Article 30 (Compensation for Damages)

If a Member violates these Terms, causing damages to the Company, the Member shall compensate the Company for all damages incurred as a result of such violation.
If a Member’s unlawful actions or violations of these Terms during the use of the Service result in claims, lawsuits, or other disputes brought against the Company by third parties, the Member shall indemnify the Company at their own expense and responsibility. If the Company is not indemnified, the Member shall be liable for all damages incurred by the Company as a result.

Article 31 (Dispute Resolution)

The Company does not intervene in transactions of services or products between Members and Partner Clinics and assumes no responsibility for disputes arising from such transactions. Any disputes related to transactions must be resolved independently by the parties involved. However, in exceptional cases, the Company may mediate disputes between Members and Partner Clinics within reasonable limits.
In the event of electronic commerce disputes involving the Company, Partner Clinics, and Members, Members may request dispute resolution through mediation agencies designated by the Fair Trade Commission or local governments.
When handling complaints or mediating disputes from Members, the Company acts as an impartial third party. Members must cooperate in good faith with the Company’s mediation efforts.
The Company will prioritize and promptly address complaints or feedback submitted by Members related to the use of the Service. In the event of a dispute between the Company and a Member, both parties shall make sincere efforts to resolve the dispute.
The Company operates a customer support center to handle complaints and mediate disputes between Members and Partner Clinics or between Members and third parties.
All disputes arising between the Company and Members related to the use of the Service shall be resolved under the exclusive jurisdiction of the courts where the Company’s headquarters is located. These Terms shall be governed by the laws of the Republic of Korea.

Article 32 (Jurisdiction and Governing Law)

For disputes arising between the Company and Members regarding electronic commerce, the Seoul Central District Court shall have exclusive jurisdiction for the first trial.
Lawsuits related to electronic commerce between the Company and Members shall be governed by the laws of the Republic of Korea.

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