服务条款
Article 1 (Purpose)
These Terms of Service ("Terms") govern the rights, obligations, responsibilities, conditions of use, and procedures between customers ("Members") and Kiip Corporation Co., Ltd. ("Company") in connection with the use of the iipuda application or webpage ("iipuda") operated by the Company. The iipuda brand is used across multiple countries and regions under the trademarks/service marks "iipuda," "伊朴达," and "イップダ" (including any such marks used in the United States, China, Taiwan, Japan, and other countries), all of which are encompassed by these Terms.
Article 2 (Definitions)
The following terms used in these Terms are defined as follows:
"Company" means Kiip Corporation Co., Ltd. (㈜킵코퍼레이션).
"Country" refers to the country of nationality selected by the Member during the registration process.
"Service" means the entire online platform service operated by the Company to provide Members with information on non-covered (non-reimbursed) medical aesthetic and beauty services, as well as payment processing and reservation functionalities. The Service encompasses all iipuda-branded web and app services regardless of the device or terminal used (including but not limited to PCs, smartphones, tablets, and other wired/wireless devices), including services provided through programs or applications developed or built by third parties using the API publicly released by the Company. The service marks and/or trademarks of the Service may vary by time, country, or region; however, the Service as defined herein remains subject to these Terms regardless of any change in service marks or trademarks.
"Member" means a customer who creates an account (ID/Password) through the registration process and accesses the Service to use the services provided by the Company pursuant to these Terms.
"Partner" means a medical institution, general business, related company, or their affiliated employees (including medical professionals and beauty artists) that registers and manages information about medical institutions, medical professionals, non-covered medical items and procedures, or beauty salons, beauty artists, and beauty service items through the Service for the purpose of promotion and information provision to Members.
"Event" means any non-covered medical item, procedure, beauty service, or related goods and services registered by a Partner through the Service for provision to Members.
"Payment Service" means all payment-related features and systems provided by the Company to enable Members to conveniently purchase or pay online for Partner Events and products. The scope and countries of availability of the Payment Service are determined by the Company's operating policies.
"Ticket" means an electronic service voucher issued to a Member upon purchase of an Event or product through the Payment Service, redeemable at the applicable Partner.
"Reservation" means the process by which a Member requests a visit date/time and Event at a Partner through the Service's features, and the Partner confirms and finalizes that request.
"Points" or "Coupons" means quantified virtual data and discount vouchers provided by the Company to Members as a benefit or convenience in connection with their use of the Service, which may be used to receive a discount in the amount or percentage displayed when using the Payment Service. Specific terms of use, naming conventions, and cash redemption eligibility are governed by the Company's operating policies.
"iipuda Cash" means one of the prepaid electronic payment instruments within the Service provided by the Company, convertible at a rate of 1 KRW per 1 KRW, which can be topped up, used for payment, and refunded based on the Member's account (ID).
"Post" means information posted by a Member on the Service in the form of symbols, text, voice, sound, images, video, or other media, including files and links of various types, and includes "Reviews" in which Members register their evaluations and opinions regarding medical and beauty services used at a Partner.
Article 3 (Publication and Amendment of Terms)
① The Company shall post its trade name, name of representative, business address, telephone number, business registration number, mail-order business registration number, and personal information protection officer on the Service screens or linked screens so that Members can easily access this information.
② Prior to a Member's agreement to these Terms, the Company shall clearly highlight important provisions — such as service suspension, right of withdrawal, termination of the service agreement, refund conditions, and the Company's disclaimers — using bold text, color, symbols, or separate linked screens, to ensure that Members can easily identify them.
③ The Company may amend these Terms to the extent permitted by applicable laws, including the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Electronic Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Door-to-Door Sales Act, and the Framework Act on Consumers.
④ When the Company amends these Terms, it shall post the effective date and reasons for the amendment alongside the current Terms on the Service screens, starting no later than 7 days before the effective date and continuing until the day before the effective date. However, if the amendment is unfavorable to Members, the Company shall provide at least 30 days' advance notice on the Service and individually notify Members via their registered email address, SMS, or messaging app notification. If individual notification is not feasible due to a Member's failure to provide or update contact information, a general notice posted on the Service shall be deemed to constitute individual notification. The Company shall clearly present a comparison between the current and amended Terms so that Members can easily understand the changes.
⑤ If the Company provides notice or notification of amended Terms in accordance with the preceding paragraph, clearly stating that failure to express an objection by the effective date of the amended Terms will be deemed as consent to the amendment, and a Member fails to expressly object, that Member shall be deemed to have consented to the amended Terms.
⑥ Members have the right to refuse to consent to amended Terms. If a Member does not consent, the Member may discontinue use of the Service and terminate the service agreement or withdraw membership.
⑦ Members are responsible for monitoring changes to these Terms. The Company shall not be liable for any damages suffered by a Member due to the Member's failure to be aware of amended Terms.
Article 4 (Supplementary Rules and Operating Policies)
① Matters not specified in these Terms and the interpretation of these Terms shall be governed by applicable laws and regulations, including the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Personal Information Protection Act, and the Telecommunications Business Act, as well as notices and guidelines issued by the Korea Fair Trade Commission, and general commercial practices.
② The Company may establish separate terms and conditions or operating policies for all or part of the Service as necessary. In the event of a conflict between these Terms and any separate terms and conditions or operating policies, the separate terms and conditions or operating policies shall prevail.
Article 5 (Formation of Service Agreement)
① A service agreement is formed when a prospective Member ("Applicant") consents to these Terms, completes the registration form prescribed by the Company, submits a membership application, and the Company approves the application. However, if the Applicant meets the requirements of the Company's automated approval system, approval shall be deemed to have occurred simultaneously with the submission of the application.
② Applicants must accurately complete all information required by the Company at the time of application. The Company may, if necessary, request real-name verification and identity authentication through an authorized identity verification agency. If an Applicant uses another person's identity or provides false information, the Company may cancel the membership approval or restrict the Applicant's access.
③ The service agreement shall be deemed effective at the time the Company indicates completion of registration in the application process or separately notifies the Applicant thereof.
④ If there are any changes to the information registered at the time of membership, the Member must immediately reflect such changes through the information update function within the Service (e.g., My Page). The Company shall not be liable for any damages or disadvantages arising from the Member's failure to update such information.
⑤ Members may freely request withdrawal (account deletion) at any time through the withdrawal menu within the Service (e.g., My Page), and the Company shall process such requests promptly in accordance with applicable laws.
⑥ Upon withdrawal, a Member's account information and virtual assets (iipuda Cash, Points, Coupons, Tickets, etc.) shall be immediately extinguished and non-recoverable, except where the Company retains Member information as required by applicable laws and its Privacy Policy.
⑦ Posts (including reviews of Partners) published on the Service prior to withdrawal shall not be automatically deleted upon withdrawal. Therefore, Members who wish to delete their Posts must do so before submitting their withdrawal request. After withdrawal, the Company cannot delete such Posts on behalf of the Member, as account information will no longer be identifiable.
Article 6 (Restrictions on Service Agreement and Member Eligibility Management)
① The Company may refuse to approve a membership application, or may subsequently terminate a service agreement (revoke membership eligibility and deregister), if any of the following applies to the Applicant:
The Applicant is under the age of 14 as of the date of application.
The Applicant is a minor, a person under adult guardianship, or a person under limited guardianship, and has not obtained the consent of their legal guardian or conservator as required by applicable laws.
The Applicant uses another person's name, email address, or contact information, or provides identifying information identical to that of an existing Member.
The application contains false information, omissions, or errors, or the Applicant fails to provide information required by the Company.
The Applicant has previously lost membership eligibility under these Terms (unless the Company has approved re-registration).
The Applicant intends to use the Service for improper purposes or commercial gain (e.g., advertising, spam, malicious brokering, etc.).
The Applicant's conduct disrupts other Members' use of the Service, interferes with a Partner's business operations, or misappropriates Partner information, thereby threatening the integrity of the electronic commerce or medical/beauty market.
The Applicant intends to use the Service or Partners to engage in acts prohibited by applicable laws, these Terms, or contrary to public order and morals.
Any other case where the Company reasonably suspects that the application violates these Terms or is unlawful or improper.
② In connection with applications under Paragraph 1, the Company may request real-name verification and identity authentication through a specialized agency. Members must complete identity authentication using their own actual information and must not transfer, lend, or disclose authentication codes or other authentication information to third parties.
③ The Company may defer approval of membership registration until the relevant circumstances are resolved in the following cases:
There is insufficient capacity in the Service infrastructure;
There are technical errors or issues that prevent proper provision of the Service;
Normal provision of the Service is not possible due to incompatibility with certain mobile devices or operating systems;
A system failure in the Service or the payment processing system (e.g., PG provider) has occurred;
The real-name verification and identity authentication process under Paragraph 2 is still in progress;
Other cases where the Company determines, for financial or technical reasons, that deferral of approval is necessary.
④ If the Company refuses or defers approval of a membership application under Paragraphs 1 or 3, it shall notify the Applicant of the reason by displaying it on the Service screen or by a method prescribed by the Company.
Article 7 (Company's Obligations)
① The Company shall not engage in acts prohibited by applicable laws, these Terms, or contrary to public order and morals, and shall make its best efforts to provide the Service continuously and stably in accordance with these Terms.
② The Company shall implement a security system to protect Members' personal information in order to ensure safe use of the Service, and shall comply with applicable laws and the Company's Privacy Policy. The Company shall not disclose or provide a Member's personal information to any third party without the Member's consent.
③ If the Company recognizes that an opinion or complaint raised by a Member in connection with the use of the Service is legitimate, it shall take the necessary measures in response.
Article 8 (Members' Obligations Regarding Account Information)
① Members may access and update their personal information at any time through the information update function within the Service (e.g., My Page). However, for certain personal information such as user ID and legal name, identity verification may be required to prevent unauthorized use.
② If any information provided at the time of membership registration changes, the Member must immediately update the information within the Service or notify the Company of such changes via email or customer support. All damages and disadvantages arising from the Member's failure to update such information shall be borne solely by the Member.
③ Members are solely responsible for managing their ID and password and must not allow any third party to use them. If a login is made using a registered combination of ID and password, the Company shall deem such login to be made by the registered Member. All liability for damages resulting from the Member's negligent management or unauthorized use of their account shall be borne by the Member.
④ The Company may restrict the use of a Member's ID if it may expose personal information, violates public order or social morals, or is likely to be mistaken for the Company or its operators.
⑤ If a Member becomes aware that their ID or password has been stolen or is being used by a third party, the Member must immediately notify the Company and comply with the Company's instructions. The Company shall not be liable for any disadvantages arising from the Member's failure to notify the Company, or from the Member's failure to follow the Company's instructions after notification.
Article 9 (Members' Obligations)
① Members must comply with applicable laws, these Terms, separate terms and conditions, operating policies, usage guidelines, notices posted on the Service, and matters communicated by the Company, and must not engage in any conduct that interferes with the Company's business or operation of the Service.
② Members may not transfer, donate, lend, or pledge as collateral their right to use the Service or their status under the service agreement.
③ In the event of a dispute with a Partner regarding an Event, product, or the process of a procedure or service, Members must act in good faith to resolve the dispute. If the Company suffers damages due to a Member's bad-faith conduct caused by the Member's intent or negligence, the Member shall be liable to compensate the Company for such damages.
④ Members bear full responsibility for the information they enter in connection with payment for Events and products, and any disadvantages arising from errors in such information shall be borne by the Member.
⑤ Members must not engage in any of the following acts in connection with use of the Service. The Company may provide additional guidance on prohibited acts through sub-policies or guidelines, and Members must comply with these.
[Identity Theft and Impersonation] Using another person's identity during registration, information changes, or identity authentication; entering or registering false information; or improperly using the Service by misappropriating another Member's ID or password.
[Payment Fraud] Using another person's credit card number, bank account number, or other payment information without authorization; or repeatedly and improperly claiming fraudulent payments or refunds.
[Unauthorized Crawling and Misappropriation of Content] Accessing the Service using automated means such as robots, crawlers, spiders, scrapers, or macro programs without the Company's prior written approval to extract data; or copying, reproducing, publishing, or distributing content within the Service (photos, reviews, etc.) for commercial or competitive purposes.
[System Hacking and Reverse Engineering] Altering, decrypting, reverse engineering, or decompiling any software or hardware provided by the Company; distributing viruses or malware; or accessing the Company's servers or causing excessive load using packet capture programs or similar tools to extract source code or command syntax.
[Circumvention of Access Controls] Violating robot exclusion headers; repeatedly changing IP addresses to gain access; bypassing or defeating CAPTCHA using external solutions; or otherwise circumventing any access restrictions on the Service.
[Impersonation of Medical/Beauty Professionals and Unauthorized Advice] Posting content that provides or could be construed as providing medical advice, prescriptions, diagnoses, or treatment recommendations; or impersonating or masquerading as a healthcare provider (doctor, hospital, etc.) or beauty artist.
[Dissemination of Harmful Content] Publicly posting, publishing, or sending via message any Post (including false or defamatory reviews) that is racially discriminatory, sexist, defamatory, insulting, hateful, abusive, obscene, violent, contrary to public order and morals, or deceptive and misleading.
[Unauthorized Solicitation and Spam] Engaging in sales, promotional, advertising, or solicitation activities without the Company's approval; inducing Members to visit other sites; sending spam messages to Partners or Members; or impersonating Company employees or administrators.
[Other Unlawful Acts] Religious proselytizing, exploitation of minors, promotion of self-harm or suicide, providing direct or indirect benefits to anti-social forces, or any other act that violates applicable laws of each Country and causes harm to the Company, its affiliates, partners, or other Members.
⑥ Members may not engage in commercial activities such as selling goods through the Service unless officially authorized by the Company, and in particular may not engage in hacking, generating revenue through advertising, conducting commercial transactions through obscene websites, or illegally distributing commercial software. The Company shall not be liable for the consequences of any such violation, and the Member shall be obligated to compensate the Company for any resulting damages.
⑦ If a Member engages in any of the prohibited acts under this Article, the Company may, without prior notice, modify, delete, or temporarily hide (blind) the relevant Post; restrict the Member's use of the Service (impose penalties, suspend account); cancel the Member's reservations with Partners; or unilaterally terminate the service agreement. If the Company's measures are legitimate, the Company shall not be liable for any damages suffered by the Member as a result.
⑧ A Member who wishes to object to the Company's measures under this Article may file an appeal within 14 days of receiving notice of the measure. The Company shall respond diligently after receiving the appeal and, if the grounds for objection are valid, shall lift the restriction.
Article 10 (Methods of Notification Between Members and the Company)
① Unless otherwise specified in these Terms, the Company may notify Members via the email address, mobile phone number, SMS, or messaging app notification provided by the Member. Notification by email shall be deemed delivered and received on the date of transmission.
② For notifications to an unspecified number of Members, the Company may post a notice on the Service bulletin board for at least one week in lieu of individual notification. However, matters that have a material impact on a Member's own use of the Service shall be individually notified.
③ Members may notify the Company (submit opinions or file complaints) through the "Customer Support" section of My Page within the Service or via the Company's official email address.
Article 11 (Termination of Service Agreement)
① Members who wish to terminate the service agreement (withdraw membership) may apply through the withdrawal procedure provided in My Page or similar sections within the Service, and the Company shall process such requests promptly.
② However, if a Member holds valid, unused Tickets, has outstanding Reservations, or has pending payment cancellation/refund procedures, withdrawal may only proceed after all such matters have been fully resolved.
③ Upon termination of the service agreement, all Points and Coupons provided to the Member shall be immediately extinguished and non-recoverable. If there is a remaining balance of refundable iipuda Cash, it will be settled in accordance with the Company's refund policy prior to withdrawal.
④ Any damages arising from the termination of the service agreement due to a Member's fault (including forced withdrawal by the Company) shall be borne solely by the Member, and the Company shall not be liable unless the Company is at fault.
Article 12 (Collection and Protection of Member Information)
① In providing the Service, the Company shall comply with applicable personal information laws and the Company's Privacy Policy, and shall collect, use, retain, and provide ("process") Member information accordingly. The Privacy Policy may be operated differently by country to ensure compliance with applicable laws of each country. By consenting to the Privacy Policy or to the collection and use of personal information in accordance with applicable laws of each country during the registration process, Members are deemed to have consented to the Company's processing of personal information under this Article.
② In addition to information directly provided by Members during use of the Service, the Company may collect and use other personal information or provide it to third parties in accordance with the procedures prescribed by applicable laws of each country. In such cases, the Company shall obtain the necessary consents from Members or comply with the procedures prescribed by applicable laws of each country.
③ The Company shall make efforts to protect Members' personal information in accordance with applicable personal information protection laws, and shall ensure that detailed information regarding the Company's personal information processing is available at all times through the Privacy Policy.
④ The Company's Privacy Policy does not apply to linked websites or screens outside of the Company's official site or app. Members are responsible for reviewing the privacy policies of linked sites and third parties that provide services through linked sites, and the Company shall not be liable in this regard.
⑤ In connection with a Member's use of the Service at a Partner (including reservations, visits, procedures, and beauty services), the Company may receive from the Partner information regarding the use of the Service, such as the reservation date/time, whether a visit occurred, and whether a procedure or service was completed. The specific items of information, source of provision, purpose of use, and retention period shall be governed by the Privacy Policy applicable to each country.
Article 13 (Provision and Modification of Service)
① The Company shall make the Service available to Members whose service agreements have been formed pursuant to Article 5, effective immediately. The Service shall be available 24 hours a day, 365 days a year, unless there are special business or technical reasons.
② The specific categories and content of the Service provided by the Company to Members under these Terms are as follows. The Service is not limited to the items currently provided, and the Company may improve the Service and introduce or modify new features and services based on Member usage data and other information collected during Service operation.
A service providing information (location, medical professional/artist information, pricing, etc.) on Partners offering non-covered medical aesthetic and beauty services in each Country.
Information provision, reservation, Payment Service, and cancellation/refund brokerage services for Events and products registered by Partners.
A feature allowing Members to create Posts (reviews, evaluations, etc.) and to view Posts by other Members.
Any additional services separately developed by the Company or provided to Members through partnership agreements with other companies.
③ The Company may conduct scheduled or unscheduled system maintenance as necessary for the provision of the Service, and shall provide at least 24 hours' advance notice on the Service screen. However, in the event of system failures or other unforeseen urgent circumstances, notice may be provided after the fact.
④ The Company may modify or discontinue all or part of the Service if there are substantial operational or technical reasons, including but not limited to a significant decrease in the Member base that makes it difficult to provide the Service smoothly, a deterioration in profitability, the need to transition to a next-generation service due to technological advancement, amendments to applicable laws or government guidelines, or changes in Company policy. In such cases, the Company shall notify Members in advance pursuant to Article 10.
⑤ The Company may classify Members into tiers and differentiate the frequency, scope, and benefits of the Service accordingly.
⑥ The Company is an "online marketplace intermediary" that intermediates free transactions and information exchange between Members and Partners, and is not a party to any transaction. Specific policies regarding the purchase of Events and products, procedures, reservations, cancellations, and refunds may be separately operated by each Partner; therefore, Members must review the individual policies separately presented by each Partner before making a purchase or reservation. The Company shall not be liable for damages resulting from a Member's failure to review such policies.
Article 14 (Suspension of Service)
① The Company may restrict or suspend all or part of the Service in any of the following circumstances, and shall have no obligation to provide the Service until the relevant cause is resolved:
A Member fails to complete the identity verification process required for use of certain services, or the identity verification information is found to be forged, altered, or false;
A Member violates these Terms or Article 9 (Members' Obligations) and disrupts the Company's normal business operations or Service operation;
Unavoidable circumstances arise in system operation, such as server expansion or replacement, or network instability;
A telecommunications service provider regulated under the Telecommunications Business Act suspends telecommunications services, or normal provision of the Service is not possible due to power outages, service infrastructure failures, or excessive traffic;
Emergency measures are required in response to external electronic intrusion (e.g., hacking), communication failures, abnormal Member behavior (e.g., use of macros), or unanticipated system instability;
Applicable laws, government guidelines, or Fair Trade Commission notices prohibit or restrict the provision of the Service in a specific manner;
Force majeure events such as natural disasters, war, or national emergencies;
A critical business necessity of the Company, such as corporate reorganization (merger, split, business transfer), discontinuation of the business, or a material deterioration in the profitability of the relevant service.
② The Company shall not be liable for damages suffered by a Member due to temporary suspension or inability to provide the Service resulting from changes to the Service's content, usage methods, or service hours, or any of the causes under Paragraph 1 of this Article, unless the Company is guilty of willful misconduct or gross negligence. This disclaimer applies to the maximum extent permitted by applicable laws of each country where the Service is provided.
③ If the Company determines to permanently terminate the Service for substantial reasons such as a change of business, abandonment of business, corporate merger, or serious business deterioration, it shall notify Members in advance pursuant to Article 10.
④ If the Service is permanently terminated pursuant to Paragraph 3 of this Article, any Points and Coupons held by Members shall be automatically extinguished without separate compensation. However, valid, unused Tickets purchased by Members with payment and remaining balances of iipuda Cash shall be refunded to Members in cash or equivalent means in accordance with applicable laws.
Article 15 (Purchase and Reservation)
① The Company provides within the Service a system through which applications, transmissions, and management of reservations and transactions between Members and Partners can be facilitated. As an online marketplace intermediary, the Company is not a party to transactions or medical/beauty service agreements between Members and Partners, and shall not be liable for the content, quality, results, or non-performance of such services unless the Company is guilty of willful misconduct or gross negligence.
② The Company shall clearly provide the following information on the Service screen so that Members can purchase Events and products and apply for reservations with confidence:
Search and selection features for goods, products, and Events;
Confirmation and modification of reservation holder information such as name, mobile phone number, and email;
Information on the Terms, conditions under which cancellation, modification, or the right of withdrawal is restricted, and any associated costs such as cancellation fees (liquidated damages);
Disclosure that the Company acts as an online marketplace intermediary, and selection of payment method and reservation date/time.
③ Partners may determine at their own discretion whether to enter into a transaction or reservation agreement with a Member. When a Member purchases (prepays for) an Event or product within the Service and applies for a reservation that the Partner confirms and accepts, the prepayment and reservation agreement is directly formed between the Member and the Partner. The terms of the agreement, whether modification or cancellation is permitted, and the applicable penalty/refund standards shall be governed by the individual policies of each Partner, unless otherwise specified in these Terms or the Company's operating policies; Members bear the obligation to verify such policies before applying.
④ The Company or a Partner may structure Events and products in various forms such as session-based packages, time-limited packages, trial vouchers, and bundled packages, and shall clearly disclose such structure before the Member's purchase or reservation. Members must carefully review such information and terms before applying; all damages and disadvantages arising from a Member's failure to do so shall be borne by the Member.
⑤ The Company may refuse to approve a purchase or reservation application, or may subsequently cancel an approved application, in any of the following circumstances:
A minor attempts to purchase or use goods, services, or medical/beauty services prohibited for minors under applicable laws;
The purchase or reservation application contains false information, omissions, or errors;
The applying Member's eligibility has been restricted, suspended, or revoked under these Terms;
Technical issues such as system errors or payment network failures make it significantly difficult for the Company to provide approval.
⑥ When the Company approves a Member's purchase or reservation application, it shall send a notification confirming the formation of the prepayment reservation agreement to the Member through the Service. Members may view their purchase and reservation history at any time through the Service (e.g., My Page).
⑦ Members must faithfully comply with the following obligations regarding reservations:
Provide accurate and truthful information when applying for a reservation;
Honor the confirmed reservation schedule; if a change or cancellation is unavoidable, provide advance notice within the period prescribed by the Company or the Partner;
If a debt such as a cancellation fee arises under the Partner's policies due to a no-show or late arrival without justifiable cause, settle such debt directly with the Partner in the manner and by the deadline specified by the Partner.
⑧ If the Company needs to provide or entrust a purchaser's or reservation applicant's personal information to a third party such as a Partner, it must obtain the Member's separate consent at the time of the actual purchase or reservation application, and may not obtain blanket consent at the time of membership registration. In such cases, the Company shall specify the items of personal information to be provided, the recipient, the recipient's purpose of use, and the retention and use period. However, separate legal provisions shall apply where applicable. Pursuant to the Privacy Policy, the Company may receive from Partners information related to reservation fulfillment, such as whether the Member visited, changes to the reservation date/time, and the outcome of the service.
⑨ If a Member violates the obligations under this Article or reservation-related policies, the Company may, in accordance with these Terms and operating policies, restrict the Member's use of the Service (impose penalties, suspend account, etc.) or terminate the service agreement, and may claim damages from the Member if the Company or any Partner suffers loss as a result.
Article 16 (Payment Service and Payment Methods)
① The Company merely provides the Payment Service within the Service for Members' convenience and is not a party to any transaction for which a Member makes payment, including Events and products. Payment proceeds may be received by the Company on behalf of a Partner or processed through a payment service provider (PG provider) under contract with the Company.
② Payment for Events, products, or non-covered items and beauty services purchased by Members within the Service may be made using any of the following methods supported by the Company in the relevant country and Service environment:
Credit card, debit card, prepaid card, and other card payments;
Payment using iipuda Cash or other prepaid electronic payment instruments issued by the Company;
Payment using virtual data such as Points and Coupons provided by the Company to Members;
Mobile quick-pay and other electronic payment methods recognized by the Company and Partners.
③ The countries where the Payment Service is available, the limits per payment method, and other terms of use are determined by the Company's operating policies, and the Company may modify the scope of applicability after providing prior notice.
④ The specific procedures and deadlines for payment, payment cancellation, refunds, and withdrawal of purchase orders are governed by these Terms and the Company's operating policies. Individual Partner cancellation/refund policies (e.g., cancellation fees for same-day cancellations) may take precedence where applicable. The right of withdrawal may be restricted pursuant to applicable laws (e.g., Medical Service Act, Fair Trade Commission notices, etc.), and the specific scope thereof will be communicated through operating policies.
⑤ Members must strictly comply with the following obligations in connection with the use of the Payment Service:
Use only valid payment methods in the Member's own name;
Do not use another person's credit card, bank account number, or other payment method without authorization;
Do not use the Payment Service for improper purposes, including fraudulent payments, improper repeated refund claims, or proxy payment marketing;
Comply with any payment-related obligations prescribed by the Company through operating policies.
⑥ The Company shall not be liable for payment delays, failures, or errors caused by system failures of third parties such as PG providers, card companies, or banks; network errors; or the Member's network environment or fault, unless the Company is guilty of willful misconduct or gross negligence.
⑦ If a Member violates the obligations under this Article or payment-related operating policies, the Company may, in accordance with these Terms and operating policies, restrict the Member's use of the Service or unilaterally terminate the service agreement, and may claim damages from the Member if the Company suffers loss as a result.
Article 17 (Coupons)
① Coupons are issued to Members in accordance with the Company's operating policies. The issuance criteria, method of use, minimum purchase amount, expiration period, and restrictions for each Coupon shall be announced within the Service or separately notified through relevant operating policies. Coupons may only be applied and used in countries specifically designated by the Company among the countries where the Service is provided.
② Members may use Coupons alone or in combination with other payment methods when using the Service, subject to the procedures and conditions prescribed by the Company. However, Coupons may not under any circumstances be withdrawn as cash or converted into cash equivalents.
③ Coupons shall be automatically extinguished upon expiration of their displayed validity period or upon termination of the service agreement (withdrawal or loss of membership). Coupons extinguished due to a Member's withdrawal or loss of eligibility shall not be restored upon re-registration.
④ If a Member cancels a purchase (withdrawal of purchase order) after applying a Coupon, the Coupon shall be refunded only if its validity period has not yet expired. However, if a partial cancellation of a Ticket is processed after partial use, the Coupon applied to that payment shall not be refunded.
⑤ Members must strictly comply with the following obligations regarding Coupons. If a Member violates these obligations, the Company may immediately extinguish or reclaim the Coupons issued to that Member.
Do not sell, transfer, donate, or pledge as collateral Coupons to any third party, except as expressly permitted by the Company;
Do not share Coupons with third parties for their use, or engage in acts that are substantially equivalent to selling or transferring Coupons;
Do not obtain Coupons by improper or fraudulent means, or forge, duplicate, or otherwise misuse Coupons.
⑥ If it is found that a Member has obtained or used Coupons by unauthorized or fraudulent means, the Company may, at its discretion, cancel the purchase and reservation applications made using such Coupons, and may suspend the Member's eligibility or terminate the service agreement pursuant to Articles 6 and 11. The Company may also seek recovery and claim damages if it suffers loss as a result.
⑦ The Company's policies regarding Coupons may change from time to time as needed for Service operations. Changes will be announced or notified, and continued use of the Service by a Member following such announcement shall be deemed consent to the changed policies.
Article 18 (Points)
① Points are awarded to Members in accordance with the Company's operating policies. The accrual criteria, method of use, validity period, and restrictions for each Point shall be announced within the Service or separately notified through relevant operating policies. Points may only be applied and used in countries specifically designated by the Company among the countries where the Service is provided.
② Members may use Points in combination with other payment methods when using the Service, subject to the procedures and conditions prescribed by the Company. Points are consumed on a first-in, first-out basis (i.e., Points accrued earliest are deducted first), and may not under any circumstances be withdrawn as cash or converted into cash equivalents.
③ Points shall be automatically extinguished in any of the following cases, and the Company shall not provide separate compensation for extinguished Points:
The validity period (expiration date) designated for each Point has expired;
The Member withdraws or loses their membership eligibility;
Points extinguished due to a Member's withdrawal or loss of eligibility shall not be restored upon re-registration.
④ If a Member cancels a purchase (withdrawal of purchase order) after applying Points, the Points shall be refunded as-is only if their validity period has not yet expired. However, if a partial cancellation of a Ticket is processed after partial use, the Points applied to that payment shall not be refunded.
⑤ If Points accrued through use of the Service (e.g., writing reviews, participating in events) are used to purchase other Events or products, and the original purchase that generated those Points is subsequently cancelled, the accrued Points may be reclaimed by the Company. If this results in a negative Point balance for the Member, the Company may offset future Points accruals or deduct from iipuda Cash accordingly.
⑥ Members must strictly comply with the following obligations regarding Points. If a Member violates these obligations, the Company may immediately extinguish or reclaim the Points issued to that Member.
Do not sell, transfer, donate, or pledge as collateral Points to any third party, except as expressly permitted by the Company;
Do not share Points with third parties for their use, or engage in acts that are substantially equivalent to selling or transferring Points;
Do not obtain Points by improper or fraudulent means (e.g., using macros, writing false reviews, exploiting system errors), or duplicate Points or engage in other inappropriate acts.
⑦ If it is found that a Member has obtained or used Points by unauthorized or fraudulent means, the Company may cancel at its discretion the purchase and reservation applications made using such Points, and may suspend the Member's eligibility or terminate the service agreement pursuant to Articles 6 and 11.
⑧ The Company's policies regarding Points may change from time to time as needed for Service operations. Changes will be announced or notified, and continued use of the Service by a Member following such announcement shall be deemed consent to the changed policies.
Article 19 (iipuda Cash)
① iipuda Cash is a paid prepaid electronic payment instrument that Members may use to purchase Events, products, or other items within the Service or to make online payments. Members may check their iipuda Cash top-up, purchase, and usage history at any time on the Service screen (e.g., My Page).
② Top-up of iipuda Cash means purchasing a specified amount through the Payment Service methods provided by the Company. The Company may impose monthly top-up and holding limits in accordance with applicable electronic financial transaction laws and internal policies. Additionally, separate payment and top-up limits may apply per payment method depending on the policies of the payment method operator (card company, telecommunications company, etc.) selected by the Member and applicable government guidelines, and the Company shall not be liable for such limits.
③ When purchasing Events or products using iipuda Cash, the balance is consumed on a first-in, first-out basis (i.e., Cash topped up earliest is deducted first). If a Member cancels a purchase (withdrawal of purchase order) for a product paid with iipuda Cash, the amount corresponding to unused Tickets shall be refunded to the Member's iipuda Cash balance in the reverse order of deduction.
④ iipuda Cash is virtual payment data directly topped up by Members through paid payment, and no interest income or other financial returns shall accrue on the balance; the Company has no obligation to pay any such returns.
⑤ Details regarding the validity period, extinguishment criteria, cancellation of top-ups, and refunds (including conditions for balance refunds) of iipuda Cash are governed by these Terms and individual operating policies, and the Company shall clearly communicate this information to Members through the Service screen.
Article 20 (Withdrawal of Purchase Order and Refunds)
① A Member who has entered into a purchase agreement for Events or products within the Service may withdraw their purchase order (cancel the purchase) within 7 days from the date of receiving the relevant written confirmation or payment completion notice (including electronic documents) (or, if supply occurs later, from the date the Ticket is issued or the service supply commences). However, where the Act on the Consumer Protection in Electronic Commerce or other applicable laws provide otherwise regarding the period and conditions for withdrawal, such laws and individual operating policies shall apply.
② Notwithstanding Paragraph 1, a Member may not request withdrawal of a purchase order or a refund under applicable laws in any of the following circumstances:
Goods or products have been lost or damaged due to reasons attributable to the Member;
The Member has already used the purchased Ticket (e.g., visited the Partner and commenced a procedure or service);
The value of the goods, products, or Event has been materially diminished due to the Member's use or partial consumption;
The validity period of the Member's purchased Ticket has fully expired;
The amount for an expired, unused Ticket has already been automatically converted (refunded) to iipuda Cash pursuant to Paragraph 4 of this Article in accordance with the Company's operating policies.
③ Notwithstanding Paragraphs 1 and 2, if the content of an Event or product differs from its displayed advertisement or was performed differently from the agreed terms, the Member may withdraw the purchase order within 3 months from the date of receiving the goods, or within 30 days from the date the Member knew or could have known of such discrepancy, whichever is earlier.
④ In accordance with the Company's cancellation/refund operating policies, upon expiration of a Member's purchased Ticket, the amount for the unused Ticket may be automatically converted (refunded) to iipuda Cash for the Member's protection. If the Member requests a cash refund (wire transfer) of such automatically converted iipuda Cash to their bank account, a wire transfer fee (the greater of 10% or KRW 1,000) may be charged.
⑤ Refunds for multi-session Tickets (e.g., session packages, bundled packages) that may be used two or more times shall be calculated as follows:
[Refund Due to Change of Mind by Member] If a Member requests a mid-term refund due to personal circumstances or a simple change of mind, with no fault on the part of the Company or the Partner, the refund amount shall be calculated by deducting from the total payment the regular unit price for each session already used (based on the standard single-session price) and any applicable cancellation fees. (If the amount already used exceeds the total payment, no refund shall be issued.)
[Refund Due to Fault of Partner] If a mid-term refund arises due to reasons attributable to the Partner, such as closure, bankruptcy, or inability to provide normal medical/beauty services, the refund shall be calculated by equally dividing the total payment by the total number of sessions (1/N basis).
Article 21 (Effects of Withdrawal of Purchase Order)
① Upon receiving a withdrawal of purchase order (purchase cancellation) request from a Member or the return of goods pursuant to Article 20, the Company or Partner shall refund the payment received in accordance with these Terms and operating policies. If refund of the payment is unjustifiably delayed, the Company may pay delay interest calculated by multiplying the delayed amount by the delay interest rate prescribed by the Act on the Consumer Protection in Electronic Commerce and other applicable laws.
② In processing refunds pursuant to Paragraph 1, if a Member made payment using a credit card, mobile quick-pay, iipuda Cash, or other payment method, the Company shall promptly request the relevant payment provider (card company, PG provider, etc.) to stop or cancel the charge.
③ In the case of a general withdrawal of purchase order pursuant to Article 20, Paragraph 1 (e.g., simple change of mind), the costs of returning the goods or products shall be borne by the Member. The Company and Partners shall not claim separate cancellation penalties or damages from a Member solely on the grounds of a legitimate withdrawal of purchase order.
④ However, if the withdrawal is made pursuant to Article 20, Paragraph 3 (i.e., where the content of the goods or Event differs from its advertisement or was performed differently from the agreed terms), the costs of returning the goods and processing the cancellation shall be borne by the relevant Partner or the party at fault.
⑤ If a Member bore costs upon initial receipt of goods or services, the Company and Partners shall clearly indicate on the Service screen who bears the return costs in the event of a withdrawal, so that Members can easily understand.
Article 22 (Placement of Advertisements and Collection of Information)
① The Company may display advertisements in various formats on the Service screens and linked screens for the efficient operation and enhancement of the Service.
② Members may be redirected to advertisements or external services provided by third parties through banners or links within the Service. Since goods, services, and information provided in such third-party areas are outside the scope of the Company's Service, the Company does not guarantee their reliability, stability, or quality, and shall not be liable for any damages suffered by Members as a result, unless the Company is guilty of willful misconduct or gross negligence.
③ To the extent permitted by applicable laws, the Company may collect Members' Post content, search history, interests, interest categories, as well as standard log information such as cookies, device information, IP address, browser type, operating system, and date/time of request, and may provide personalized advertisements and specialized services based on this information. Details are governed by the separately published Privacy Policy.
④ In connection with Service operations and marketing, the Company may send promotional information via SMS, messaging app notifications, push notifications, and email, but only to Members who have consented in advance to receive such communications in accordance with the procedures prescribed by applicable laws.
⑤ Members may withdraw consent to receive promotional information (opt out) at any time through applicable laws or the settings function within the Service, and upon such withdrawal, the Company shall promptly cease sending promotional information.
Article 23 (Obligation to Protect Personal Information)
① The Company shall collect only the minimum personal information necessary for the provision of the Service when collecting Members' personal information.
② The Company shall not pre-collect information necessary for the fulfillment of purchase and reservation agreements at the time of membership registration. However, an exception applies where identity verification prior to the agreement is required to fulfill legal obligations, in which case only the minimum specific personal information shall be collected.
③ The Company shall inform the relevant Member of the purpose and obtain separate consent when collecting and using a Member's personal information. The detailed purposes of collection and items processed are governed by the separately published Privacy Policy.
④ The Company may not use collected personal information for purposes other than those for which it was collected. If a new purpose of use arises or personal information is to be provided to a third party, the Company shall inform the relevant Member of the purpose and obtain consent at the time of use or provision. However, applicable laws providing otherwise shall govern.
⑤ Where the Company is required to obtain a Member's consent pursuant to Paragraphs 3 and 4, it must clearly specify or disclose in advance the identity of the personal information protection officer (affiliation, name, and contact information), the purpose of collection and use, and matters related to provision to third parties (recipient, purpose of provision, and items to be provided), as required by applicable laws. Members may withdraw such consent at any time.
⑥ Members may at any time request access to and correction of errors in their personal information held by the Company, and the Company shall take the necessary measures without delay. If a Member requests correction of an error, the Company shall not use or provide such personal information to third parties until the error is corrected.
⑦ The Company shall limit to a minimum the number of persons handling personal information for the protection of Members' personal information. If a Member suffers damages due to loss, theft, leakage, unauthorized provision to third parties, or alteration of their personal information, the Company shall bear legal liability to the extent that the Company's fault and willful misconduct or negligence are recognized under applicable laws.
⑧ The Company or any third party that has received personal information from the Company shall destroy such personal information without delay when the purpose of collection or the purpose for which it was provided has been achieved, unless retention is required by applicable laws.
⑨ The Company shall configure consent fields for the collection, use, and provision of personal information as optional options, and shall not pre-check them. The Company shall also not restrict or refuse essential services such as membership registration on the grounds that a Member declines to consent to optional (non-mandatory) items.
Article 24 (Rights to Posts)
① All rights and responsibilities, including copyright, for Posts created and registered by Members within the Service shall vest in the Member. If a Post infringes upon another party's intellectual property rights or other rights, the Member shall bear full legal liability therefor.
② For the purpose of activating, promoting, and marketing the Service, the Company may use Posts registered by Members on a royalty-free basis in the following ways and under the following conditions, and Members consent thereto. The Company shall comply with copyright laws, and Members may request deletion, unpublication, or other measures at any time through the Customer Support section. This license shall survive the Member's withdrawal.
Use of Posts as search results within the Service, and as promotional, marketing, or advertising materials;
Modification of the format, reproduction, transmission, distribution, display, and creation of derivative works from Posts to fit the Service infrastructure environment;
Transmitting/providing a Member's Posts (including reviews) to a Partner's own website, SNS, or dedicated screen within the Service at the Partner's request or with the Partner's consent, so that the Posts are displayed thereon.
③ The Company may provide technical assistance to enable Posts to be displayed to Partners pursuant to Paragraph 2, Item 3, but shall not be involved in the management and operation of the review service on the Partner's own channels, and shall not bear any legal liability in this regard unless the Company is at fault.
④ The Company shall not sell, rent, or transfer Posts themselves to third parties for commercial purposes without the Member's prior consent. Members may request deletion, unpublication, or other measures regarding their own Posts through the Customer Support section at any time.
⑤ After a Member withdraws from the Service, their account information will be destroyed or anonymized, making it impossible to identify the Member. Therefore, editing or deletion of Posts created prior to withdrawal will not be possible. Members who wish to delete their Posts must do so before submitting their withdrawal request.
⑥ The Company may, without prior notice, immediately delete, relocate, or restrict access to (blind) a Member's Post if it falls under any of the following:
Content that damages the reputation of, infringes the rights or credit of, or causes serious insult to another person;
Content that violates public order, social morals, or public order and morals;
Content that constitutes unauthorized medical advice, illegal advertising, or illegal viral marketing prohibited by applicable laws such as the Medical Service Act, Pharmaceutical Affairs Act, or Cosmetics Act;
Content that infringes the copyright or other intellectual property rights of the Company or a third party;
Content that includes links to illegal posts, obscene material, content harmful to youth, or gambling or other illegal sites;
Content that includes malicious code, spyware, or similar material that disrupts normal Service operation;
Commercial advertising or promotional content posted without the Company's prior written approval;
Content unrelated to reviews of Events or products, or inconsistent with the purpose of the Service;
Content containing false facts that interferes with the business of the Company or Partners, or cases where the Company has requested fact-checking but the Member has failed to respond two or more times;
Cases where a government agency or judicial/administrative authority has requested action pursuant to applicable laws, or where a claim of infringement of another party's legal interests has been received.
⑦ Any person whose privacy, reputation, or copyright has been infringed by a Member's Post may request the Company to suspend the posting (interim measures) and delete the Post in accordance with the procedures prescribed by applicable laws. The Company shall promptly take the necessary measures in accordance with applicable laws and notify the applicant and the Post author.
Article 25 (Attribution of Intellectual Property Rights)
① All intellectual property rights, including copyrights, trademark rights, and patent rights, in the designs, text, images, videos, characters, source code, system infrastructure, and all other content within the Service independently created by the Company shall vest in the Company.
② Members must not reproduce, transmit, publish, distribute, broadcast, create derivative works from, or otherwise use (for commercial or non-commercial purposes) any information whose intellectual property rights vest in the Company or a third party, obtained through the use of the Service, without the prior written consent of the Company or the relevant third party.
③ When the Company uses Posts (such as reviews) whose copyright vests in a specific Member for marketing or other purposes pursuant to these Terms, it shall comply with the scope and procedures set forth in Article 24 (Rights to Posts).
Article 26 (Legal Liability of the Company and Partners)
① The Company shall bear sole legal liability for proprietary goods or products directly sold by the Company to Members, and Partners shall bear no legal liability in this regard.
② Non-covered medical items, procedure information, beauty service guidance, reservation precautions, and cancellation/refund policies of Partners posted on the Service are information directly registered and managed by each Partner, and Members must familiarize themselves with such information before using the Service.
③ The Company merely provides a platform system intermediating transactions between Members and Partners for non-covered medical and beauty services, and is not a party to any transaction. The Company shall not be liable for damages suffered by Members due to their failure to understand the reservation policies, no-show policies, or cancellation/refund policies independently operated by Partners, unless the Company is guilty of willful misconduct or gross negligence.
④ In the event that a Member suffers side effects, medical incidents, dissatisfaction with a procedure, or other damages in connection with medical procedures or beauty services (including all cosmetic, semi-permanent, and aesthetic services) provided by a Partner, all civil and criminal legal liability shall be borne solely by the relevant Partner and practitioner (medical professional or artist) who directly provided the service. The Company is not involved in the content, quality, or results of such procedures or services, and is fully indemnified from any joint or related platform liability in this regard.
Article 27 (Disclaimer of Agency and Warranty)
① As an online marketplace intermediary that intermediates free transactions and information exchange between Members and Partners, the Company does not directly sell Events or products to Members or purchase them from Partners, and merely develops and provides systematic tools to enhance convenience in transactions between Members and Partners. The Company does not act as an agent for either Members or Partners.
② The Company provides the Service and all content included therein on an "AS-IS" and "AS-AVAILABLE" basis. To the maximum extent permitted by applicable laws, the Company disclaims all express or implied warranties and representations, including but not limited to fitness for a particular purpose, satisfactory quality, workmanlike effort, and non-infringement of third-party rights with respect to the Service and any products.
③ While the Company takes reasonable physical, technical, and administrative measures to secure and stabilize the Service, the Company does not warrant or represent that the Service or electronic communications sent from the Company will be uninterrupted, completely error-free, or entirely free from viruses or other harmful components or defects.
④ The Company does not warrant the existence or genuineness of any intent to sell or purchase, the quality, completeness, safety, or legality of any goods, or the truthfulness or legality of any information or Posts (including reviews) entered by Members or Partners, or any externally linked materials, in connection with transactions between Members and Partners facilitated through the Service.
⑤ The Company does not warrant or represent that the information or content on the Service will be perfectly suited to a Member or will identify the optimal medical professional, medical institution, beauty salon, or artist for the Member. All risks and responsibilities associated with transactions and separate agreements formed between Members and Partners shall rest with the Member, unless the Company is guilty of willful misconduct or gross negligence, and Members must direct all related claims (complaints, damage claims, etc.) directly to the relevant Partner.
Article 28 (Indemnification)
① Portions of the Service provided free of charge (e.g., information browsing, review writing) may be modified or discontinued in whole or in part at the Company's discretion, and the Company shall not be obligated to provide separate compensation or indemnification for any resulting disadvantage or damages to Members, unless otherwise specifically required by applicable laws.
② The Company shall not be liable for any inability to provide the Service or damages suffered by Members due to any of the following causes, unless the Company is guilty of willful misconduct or gross negligence:
Force majeure events such as natural disasters, war, or national emergencies;
Service disruption or system outages caused by the willful misconduct or negligence of third parties, such as DDoS attacks, hacking, Internet Data Center (IDC) failures, or telecommunications line failures;
Damages arising from a Member providing their personal information, account credentials (ID/PW), or authentication information to a third party, or from their failure to adequately manage such information;
Service disruptions caused by the Member's fault, including device malfunctions, network instability, or violations of these Terms or prohibited acts.
③ The Company does not warrant the reliability or accuracy of Event content, transaction terms, medical professional/artist information registered by Partners, or information, data, or facts posted in Members' Posts (including reviews), and shall not be liable for damages suffered by Members due to reliance on such information, unless the Company acts with willful misconduct.
④ All information and content posted or provided on the Service (including text, photos, reviews, responses, and all other content) is for informational purposes only and does not constitute a medical diagnosis or definitive medical opinion. All communications and responses between Members and Partners through Service features are for general informational purposes only, and the Company does not directly establish a contractual or treatment relationship between specific medical institutions/beauty salons and users. Members must seek advice from duly authorized medical professionals or specialists regarding their own health conditions and skin condition.
⑤ The Company shall not be liable for any expected revenue that Members fail to obtain or lose through use of the Service, and has no obligation to intervene in disputes arising between Members, or between Members and Partners or other third parties, through the Service, nor shall the Company be liable for damages arising from such disputes.
Article 29 (Assignment of Contractual Status and Miscellaneous)
① These Terms constitute the entire agreement between the Company and Members regarding the use of the Service and supersede all prior oral or written agreements on the same subject matter.
② If any provision of these Terms is rendered invalid or unenforceable by applicable law, such invalidity or unenforceability shall have no effect on the validity and enforceability of the remaining provisions.
③ If the Company needs to transfer contractual status and personal information under these Terms to a third party due to corporate reorganization such as a merger, split, equity transfer, or transfer of all or part of the business, it may do so after notifying Members in accordance with applicable laws, and Members consent thereto.
Article 30 (Damages)
① If the Company suffers damages due to a Member's violation of these Terms or unlawful acts committed in the course of using the Service, the relevant Member shall compensate the Company for all such damages, including direct damages, indirect damages, and all legal fees and costs (including attorneys' fees).
② If the Company receives a claim for damages or any other objection, including litigation, from a third party (including Partners) other than the relevant Member due to the Member's breach, the relevant Member shall fully indemnify and hold harmless the Company at the Member's own cost and expense. If the Company is not indemnified, the relevant Member shall compensate the Company for all resulting damages.
③ If a Member suffers damages due to the Company's fault, the Company shall be liable for general damages within the scope prescribed by applicable laws. However, the Company shall not be liable for indirect damages, special damages, or lost profits arising from causes without the Company's willful misconduct or gross negligence.
Article 31 (Country-Specific Scope of Service and Special Provisions)
① The features and scope of the Service provided may differ by country or region depending on compliance with applicable laws of each country, technical environment, Partner contract status, and other circumstances.
② The Company may restrict or terminate all or part of the Service in a specific country or region without prior notice in the event of compliance with applicable laws, administrative measures, or force majeure events such as natural disasters or war.
③ The Company may separately establish and operate country-specific special provisions to these Terms, taking into account the laws, administrative regulations, and market environment of each country. In the event of a conflict, the country-specific special provisions shall take precedence over these Terms within the relevant country.
Article 32 (Governing Law and Dispute Resolution)
① As an online marketplace intermediary, the Company is not involved in transactions and agreements between Members and Partners. Therefore, disputes arising from such transactions shall in principle be resolved directly by the Members and Partners as the parties to the transaction. However, the Company may mediate or facilitate resolution of such disputes through the Customer Support center within a reasonable scope to promote smooth communication.
② In the event of a Member's request for relief regarding an electronic commerce dispute between the Company and the Member, the dispute may be referred to the mediation of a dispute mediation institution commissioned by the Korea Fair Trade Commission or the mayor/governor of the relevant local authority.
③ Legal disputes and lawsuits between the Company and Members shall be governed by the laws of the Republic of Korea (Korean law). However, where mandatory provisions of the laws of the country of the Member's nationality apply, such mandatory provisions shall govern.
④ Lawsuits regarding disputes between the Company and Members shall be resolved in the court of first instance having jurisdiction under the Korean Code of Civil Procedure (or the court having jurisdiction over the location of the Company's headquarters).
⑤ These Terms have been prepared in the Korean language. Even if a translation is provided to assist in understanding the Terms, the Korean language original shall in all cases take full precedence over any translation in the event of any inconsistency or conflict.